Lakeview Memories

Sanctuary & Retreat



POLICY


At Lakeview Memories B&B, we are dedicated to ensuring you will enjoy your stay with us while visiting the Okanagan Valley.  We ask that you please take a moment to read our policies so that you will be comfortable during your stay.


Due to our intimate size a cancellation affects us significantly. Consequently we do adhere to a strict cancellation policy.

We strongly suggest the purchase of a trip insurance to cover you in the event of an unexpected cancellation.

To ensure your peace and enjoyment throughout your stay with us, our services and facilities can be provided for REGISTERED GUESTS only!

  • Adults are welcome to our non-smoking and pet free environment.
  • Our adult oriented B&B is designed to accommodate a maximum of two adults per suite 
  • Check in: 4:00 pm - 8:00 pm
  • Check out: Prior to 11:00 am
  • Rates are quoted in Canadian Dollar and do not include taxes ( only  5%  Tax)
  • A 35 %  reservation deposit is required at the time of booking and the balance is due upon arrival. We will send you an invoice per e-mail and  the deposit can be payed with Credit Card.
  • Cancellation: We require a 14 day  advanced notice for full refund less $55.00 processing fee per room.
  • Cancellation with less than 14 days notice of arrival the full amount will be charged. 
  • Early departures are regarded as cancellations. 
  • Reservations are handled on a first come first served basis and are only confirmed with a deposit.
  • Policies also apply for bookings using a Gift Certificate.
  • WE ACCEPT :  MASTER CARDS,  VISA,  AMERICAN EXPRESS, e - TRANSFER
  • Terms and rates are subject to change without notice.

PACKAGES


  • Prices do not include taxes (5% GST)
  • Cancellation: We require 14 days advanced notice for a full refund, less than 3 days notice a full charge will apply.
  • 100 % deposit is required at the time of booking.
  • All our packages can only be booked with a stay at our B&B.
  • Terms and rates are subject to change without notice.

GIFT CERTIFICATE 


  • Full  amount will be charged to your credit card at the time of ordering your Gift Certificate. 
  • Gift Certificates may be used towards accommodation or packages.
  • Your  Gift Certificate will be emailed to the purchaser within 48 hours of purchase. You will have an option during the booking process to include a personalized message on the Gift. 
  • Gift Certificates are not valid for use within 48 hrs of purchase.
  • The Gift Certificate amount and all purchases are in Canadian dollars. Applicable taxes  will be charged when paying for a purchase with all Gift Certificates.
  • Adults are welcome to our non-smoking and pet free environment.
  • Cancellation: We require a 14 day  advanced notice for full refund less $40.00 processing fee per room.
  • Lakeview Memories will not be responsible for lost or stolen Gift Certificates. 
  • Terms and rates are subject to change without notice.

 

PRIVACY POLICY

 

Your privacy is very important to us. All disclosed information including your email address, name, company name, address, fax/phone number will be used solely for the purposes of contacting you in reply to your requests for information or reservations availability and is not sold, rented or otherwise given to third parties and is divulged only when you request us to make a reservation. At this point, your credit card information is used solely for processing your payment.



Our luxury B&B in West Kelowna with 180 degree views up and down the Okanagan Lake offers a generous sized outdoor space and pristine privacy for the ultimate Okanagan vacation experience.